Shipping & Payment Information
More On FAQ
Can I change my delivery address?
You can update your shipping address directly from your Mr Shopper account home page. Once your order ships, the system will not allow you to update your shipping address.You May contact us to update your shipping if driver has been assigned for delivery.
Do you sell quality products?
We’ve partnered with a list of 50 well known brands to shop based on quality, value and variety (plus a few runners-up in each category to scratch that shopping itch). Whether you want to browse the latest beauty launches or pull the trigger on a new sectional or TV, find everything you need on our website.
What is the warranty period?
We warrant the Product to you against defects in materials and workmanship under ordinary use for two years from the date of your original retail purchase from us. Check on all products for warranty duration.
Which products can be returned?
Our return policy allows customers to return most items that are sold at Mr Shopper within 30 days of receipt for a full refund. Damaged or defective Large Appliances items can be returned within 5 days in accordance. After 5-9 days the supplier will come to you to inspect the product and assist you with a possible repair, replacement or refund.
Can I get a refund for my shipping costs?
When a buyer chooses to return an item due to no fault of Mr Shopper (e.g., the buyer changed mind, doesn’t need the item anymore, etc.), we consider it a discretionary return, which means the buyer generally pays the return shipping costs, and Mr Shopper can withhold from the refund the original shipping costs.
Can you ship to a P.O. Box?
At Mr Shopper we do not ship to a P.O. Box